United States Immigration Services

Online Guide to U.S. Visas, ESTA, Green Cards & More

United States Immigration Services is a major publisher of immigration guides and legal eBooks. Our do-it-yourself immigration guides are designed to assist immigrants in navigating the complicated United States immigration system. We strive to provide the best information about immigration to the United States.

Contact Us

U.S. Immigration Services is a leading publisher of United States application guides and books on immigration. Our products include passport applications, green cards, citizenship applications and applications for United States visas. Information is also provided to immigrants. You can reach our customer service representatives for general inquiries about our products and services as well as billing questions. We recommend that you purchase one of our U.S. immigration guides for more information.

How to contact us

All requests are taken seriously. We welcome any suggestions to improve our processing services. Contact us by filling out the contact form.



Please use the contact form to send us an email with the following information if you need assistance with a travel document you have already submitted.

  • The full name of the applicant
  • Email address of the applicant
  • The last four digits of the credit cards were used

You can reach our customer service department via our contact form or our email: [email protected]

Scheduling an appointment with the U.S. Embassy or Consulate

You may need to be present at an interview at the US consulate or embassy in order to apply for the visa. Although the visa appointment scheduling process varies from country to country and can take weeks, or even months, before an appointment becomes available, it is possible to get an emergency appointment.

It is a good idea to begin the application process as soon as possible. We recommend downloading the appropriate application guide for more information on filing instructions and procedures. This link will give you an overview of the products that are available.

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    Frequently Asked Questions

    I purchased an immigration product from this website, but it isn’t downloading.

    Upon successful checkout, our products can be downloaded immediately. The order confirmation page contains download instructions. When your order was submitted, a confirmation email with download instructions was also sent. You may not have received the confirmation email following the submission of an order. Please check your junk mail folder. Contact our customer service department for additional assistance.

    Are You Associated with the U.S. Government?

    No. Before purchasing any product from US Immigration Services, all customers are advised to read our Terms and Conditions. You can find detailed information about copyright, delivery policy and policy refund on the Terms and Conditions page.

    How can I check the status and my application?

    We don’t have access to U.S. Government applications. U.S. Immigration Services has no access to any application and does not have information regarding the status of applications. If you need more information on your case, you should contact the agency or department you submitted the application. For more information, download the Case Status information guide.

    Do you have to pay filing fees?

    Our downloadable application guides do not include any fees for application. The appropriate filing fee must be paid as per our instructions.